Mistakes

I respect mistakes as a useful tool for learning and improving a skill. We never get it right the first time. So here's where I'll document my failure and hopefully learn along the way.

Dec 13

Friend/Client gets antsy about my fees

My friend (let’s call her JL) wanted to start her jewelry site.  She talked to me about it on 2007, and I let her know that I don’t like to do shopping carts.  I gave her my rates and we didn’t really talk until late 2008.

I decided to use goodbarry.com so I only had to do front end work.  After 15hrs of work, I find out from her that she only has $1000 as a budget and she wants me to give her a discount.

I told her no, but I’d get her cart up and running and we could tweak from there.

She agrees and I don’t hear from her for like a week.

On Saturday morning, her brother calls up and asks me to justify the expenses I’ve emailed her on.

We decide to end my involvement on the project.

Lessons learned:

  1. No matter who/what is involved, use a contract. Don’t start work until it is signed.
  2. Be very detailed in breaking down hourly rates.
  3. If the client is wishy-washy, don’t do work with them unless it’s for the hourly rate.
  4. Friendship isn’t a strong motivator. Money is much stronger.

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